FAQ

General

Can the documents be customised uniquely for our Company?

Yes: You can easily edit and customise any for our documents.

Can we use our existing policy with the products?

Yes: Sections can be removed and replaced as required.

What format do the documents come in?

All of our documents are produced in Microsoft Word ™, so they can be opened and edited with most word processing software.

Are the download and the CD versions the same?

Yes: The download and CD versions are identical.

Do you offer technical support?

Yes: Technical support is provided with all our products. However we don’t provide advice relating to hardware issues or attend premises to resolve technical issues.

Do you offer a legal advice?

No: Legal support is not available. However Businesslink and ACAS both offer free employment law help lines; our product provides a list of free recourses.